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MoneyHugs

Privacy Policy

Operated by Be Claims Ready Ltd
Effective Date: 18.06.2025

Your Privacy Matters

At MoneyHugs.co.uk, your privacy is extremely important to us.
This Privacy Policy explains how we collect, use, and share your personal data. By using this website, you accept the practices described below.

Who We Are

MoneyHugs.co.uk is owned and operated by:
 
Be Claims Ready Ltd
Company number: 11183295
Registered address: 8 Cwrt Ty Mawr, Penarth, Vale of Glamorgan, CF64 3PZ
 
We act as a lead generation and introducer service, helping connect consumers with trusted partners across sectors including claims, energy, broadband, marketing, and solar.
 
We do not provide financial advice and are not regulated by the Financial Conduct Authority (FCA).
 

What Information We Collect

 
We collect personal data you provide when you:
•Fill out a form on our website
•Submit your details for quotes, claims, or comparisons
•Opt in to be contacted
 
This data may include:
•Full name
•Phone number
•Email address
•Postal address
•Residential status
•Information about your vehicle, energy provider, or financial product
•IP address, device, and browser details
 

How We Use Your Data

 
We use your personal data for direct marketing and lead introduction purposes. This means:
•We match you with relevant service providers based on your selections
•Our named third-party partners may contact you via email, phone, SMS or post
•We may send updates or offers from MoneyHugs if you’ve opted in
 
All data processing is carried out in accordance with the UK GDPR and the Data Protection Act 2018.
 

Lawful Basis – Legitimate Interest

 
We process your personal data under the lawful basis of legitimate interest.
 
Our legitimate interest in collecting and using your data is to:
•Connect you with relevant service providers or claims firms
•Promote offers, deals, and products that may be of genuine interest to you
•Operate our website and fulfil your submitted requests
•Conduct internal analysis and performance improvement
 
You can opt out at any time if you feel this use is no longer appropriate for you (see Opting Out & Complaints below).
 

Who We Share Your Data With

 
We may share your data with our named partners depending on your enquiry or the services you select.
 

Claims & Compensation Partners:

  • X15 Retail Ltd
  • Riteway Claims Limited
  • Consultation Claims Limited
  • ID Tech Solutions

Utility Providers:

•Utilita
•Octopus Energy
•Scottish Power
 

Broadband Providers:

•Earth Broadband
•BT
 

Solar Panel & Renewable Providers:

•REST – Renewable Energy Services Team
•Project Solar
•Helix Renewables
 

Marketing Services Providers:

•Experian
•Choose Leads
•Genesis Data
•Hudson and Clarke
•Clear Data Marketing
 
These partners may contact you to discuss offers, quotes, or services based on your selections.
 

Marketing Communications

 
By submitting your details, you consent to be contacted by MoneyHugs or one of our listed partners using:
•Telephone
•SMS
•Email
•Post
 
You can withdraw your consent or opt out at any time.
 

Opting Out & Complaints (Please Read)

 
If at any point you no longer wish to receive marketing communications or want to withdraw your consent:
•Click the opt-out link provided in our emails or messages
•Email us directly at: info@beclaimsready.co.uk with your request
•Include your full name, email and phone number so we can locate and remove your record promptly
 
We aim to action opt-outs within 48 hours.
 

Making a Complaint

 
If you have a concern or complaint about how we’ve handled your data:
•Please email info@beclaimsready.co.uk and we’ll respond as quickly as possible
 
If you’re not satisfied with our response, you also have the right to complain to the Information Commissioner’s Office (ICO):
 

How Long We Keep Your Data

 
We store your data for as long as necessary to:
•Fulfil the reason you submitted it
•Allow selected partners to follow up within a reasonable timeframe
•Comply with legal and compliance obligations
 
Typically, this is up to 24 months, unless otherwise required by law.
 

Cookies & Tracking

 
We use cookies to:
•Monitor website activity and performance
•Improve user experience
•Support relevant advertising and content delivery
 
You can manage cookie preferences in your browser settings. See our Cookie Policy for more detail.
 

Data Security

 
We take your data security seriously. We use:
•Secure servers
•Encryption
•Access controls
•Internal policies to prevent misuse or unauthorised access
 

Third-Party Links

 
Our website may include links to other websites. We are not responsible for the privacy policies or content of third-party sites. Always review their terms before submitting data.
 

Changes to This Policy

 
We may update this Privacy Policy to reflect changes in regulation or business practice. The most current version will always be published on this page.
 

Contact Us

 
To request data access, make a correction, or raise a concern, contact:
Be Claims Ready Ltd
8 Cwrt Ty Mawr, Penarth, Vale Of Glamorgan, CF64 3PZ
Company Number: 11183295