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MoneyHugs Frequently Asked Questions

Frequently Asked Questions (FAQ) — Money Hugs

Welcome to the Money Hugs FAQ page — your go-to source for answers to the most common questions about how we help you save money. Whether you’re exploring energy switching, broadband deals, solar panel installation, or heat pump upgrades, this FAQ is designed to provide clear, honest answers to help you make informed decisions.

If you can’t find what you’re looking for below, feel free to get in touch — we’re always happy to help.

Will I be contacted if I use MoneyHugs?

Yes, if you opt in to one of our services, either we or one of our trusted partners you will be contacted to follow up. You can opt out at any time, and our Privacy Policy explains how your data is used and how to stop communications.

Who Are MoneyHugs

MoneyHugs is a free service that connects you with trusted companies who may be able to help you save money, make a claim, or find better deals on services like broadband, energy, solar, mobile, and more. We act solely as an introducer and don’t provide advice or handle claims ourselves.

What services do you offer?

MoneyHugs helps connect you with:
…and more services to help you save money or explore potential compensation.

What kind of savings can I expect?

Savings vary depending on your current provider, usage habits, and the services you choose to switch or upgrade. However, many of our users save hundreds of pounds each year by switching energy suppliers, bundling broadband packages, or investing in renewable energy solutions through our recommended partners.

What is an air source heat pump and how can it save me money?

An air source heat pump is an energy-efficient heating system that extracts heat from the air outside and uses it to warm your home. Over time, it can significantly reduce your reliance on traditional gas or electric heating, especially when combined with government grants and smart energy tariffs. We include information and referral options in our Savings Hug.

Is the service really free?

Yes — using MoneyHugs is completely free. There are no hidden costs for using our website or being introduced to a provider. Check our terms & conditions for more information.

Is my data safe with Money Hugs?

Yes. We ensure we keep your data safe. We take your privacy seriously. We don’t collect unnecessary personal data, and we only work with partners who meet strict UK data protection regulations. For more details, check our Privacy Policy.

Is MoneyHugs regulated by the Financial Conduct Authority (FCA)?

No — MoneyHugs is not FCA-regulated and does not offer financial advice. However, we introduce you to partners such as Claims Management Companies, legal professionals, or service providers who are authorised and regulated where required.

How does the Savings Hug work?

The Savings Hug is the heart of Money Hugs. It’s where you’ll find all our cost-cutting tips, comparison tools, and access to special offers — all in one place. We partner with trusted UK providers to give you real-time access to the best deals without hidden fees or confusing terms. Our goal is to simplify the process and help you find savings without the usual hassle.

How does MoneyHugs make money?

The way Money Hugs can make money while offering such great services. We receive a referral fee or commission from our partners if you’re introduced through us and go on to use their services. We will never charge you for using Money Hugs. Check our privacy policy for more details

Do you offer advice on grants or government schemes?

Absolutely. Our Savings Hug includes information on the latest government grants and incentives for things like solar panels, home insulation, and heat pumps. These schemes can significantly reduce upfront costs and speed up your return on investment.

Do I have to use MoneyHugs?

Not at all. You’re under no obligation to use MoneyHugs or our service. You’re free to go direct to any provider, make a claim yourself, or search for deals independently. We’re here to make the process easier if you choose to use us.

Do I have to sign up or create an account?

No account is necessary to access the information on our site. You can browse, compare, and act on offers straight away without signing up. However, if you want to stay updated with the latest deals and savings tips, we recommend subscribing to our newsletter.

Can I make a claim myself without using your partners?

Yes — if you’re looking into things like PCP car finance claims or diesel emissions compensation, you can contact the finance provider directly or use services like the Financial Ombudsman. MoneyHugs simply helps by connecting you with specialists who can assess your situation.

Are the energy and broadband deals really better than what I have?

In many cases, yes. The UK energy and broadband markets are highly competitive, which means there are often better broadband deals available than the one you’re currently on. Our FAQ section and Savings Hug are constantly updated to reflect the best available offers — so it pays to check in regularly.

MoneyHugs Frequently Asked Questions

Closing Note— Money Hugs

I still have questions — how can I contact you?

If your question isn’t covered in this FAQ, we’re here to help. Just head to our Contact Us page or send us a message via email or social media. A friendly member of our team will get back to you as soon as possible.

Thank you for visiting the Money Hugs FAQ page. We’re always adding new information, so be sure to check back regularly — or visit our Savings Hub to start exploring your options today.